Apoorv Gupta
The App has stopped working for me from a week. Every time I open it, I get an error message asking me to upgrade. On clicking the upgrade link, it takes me to play store where there is no option to upgrade. Only options available are uninstall and open. Please look into this. In general, the App is useful to track usage and raise complaints.
2 people found this review helpful
Atria Convergence Technologies Ltd
May 21, 2020
Hi, Please share your account number for us to assist you.
A Google user
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It is a not a user friendly app , their is no proper option for contacting the customer support directly , I had a issue since 2-3 days but still couldn't connect to customer support nor got a direct option to connect to the customer support from the application and every time the connection goes down . Need to improve the support options . It is a major drawback not a very useful app. Not happy.
11 people found this review helpful
Atria Convergence Technologies Ltd
March 17, 2020
Hi, we regret the inconvenience caused. Please share your account number and we will look into it.
A Google user
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When making the payment, it asks the user for saving card details for future use, but it doesn't show up anywhere. Or maybe the option to use the previously saved card details is a hidden feature that I'm yet to find; pun intended. Sincere request, please fix save the card details option, almost every app has it, and since I pay every month I'd like the details to be available within the app. Thank you!
3 people found this review helpful